Shipping Policy

Order Policy & Release of Liability

At House of Vices, our discreet shipping ensures your privacy is protected from the moment you order for total peace of mind.

We value all of our customers. We seek to provide the most satisfaction possible with every single purchase you make from our store.

Do you have questions about our products? Please ask using the form on our Contact Page for help.

Reach us through the live chat at the bottom right of the page. This is the best way to get immediate assistance and support today.

By completing a transaction on HouseofVices.com, you waive any right to hold us or our affiliates responsible for your private purchases.

This applies to any injuries or damages that may occur from the use of products received from said purchase at any time or any place.

You acknowledge the risks associated with products sold here. You agree to use these items with the proper care and maximum safety.

You claim sole responsibility for the proper use and understanding of all items purchased through our online store and secure checkout.

Our Discreet Shipping Policy

House of Vices takes personal privacy very seriously. We do all that we can to preserve your anonymity during the entire ordering process.

All orders are packed in standard, padded envelopes or plain brown boxes for your peace of mind and total personal privacy.

The only mark on the package is the shipping label with your mailing address and ours. This ensures a correct and fast delivery for you.

We utilize reliable shipping services to ensure your items reach you quickly. We maintain your full confidentiality at every single step.

Our discreet shipping is designed to give you total confidence in every transaction you make with our online shop today and always.

Domestic Information

Our goal is to ship within 24-48 business hours of receiving your order. We want you to get your items as fast as possible right now.

Please consider longer processing times during the busy holiday seasons. Order volumes increase for all our shipping partners then.

Standard parcel delivery times apply. These timelines are out of the control of House of Vices once the package is with the carrier.

We strive for efficiency, but carrier delays can occur. This happens due to weather or high volume in your specific delivery region.

Should you have an issue with your shipment, let us know via our contact page. Our team can resolve the matter quickly for you today.

Email us directly at support@houseofvices.com for assistance with your order status or any other delivery related questions you have.

Our team is dedicated to upholding our discreet shipping policy for every domestic order. We keep your personal business completely private.

We ensure that every parcel delivery remains anonymous and secure. It stays safe until it reaches your door and is in your own hands.

For those needing an international parcel service, we apply the same strict privacy standards. This ensures your items arrive safely.

Our international parcel service options are chosen for their reliability. This provides a seamless and discreet global experience for all.

Shipping Questions

Can I track my Order?

Yes. We offer the ability to see the status of your order in your account center at any time during the day.

We will update the status of your order there regularly. You will know exactly when your package is moving through the postal network.

We provide the tracking number once it is available from the shipper. This gives you real-time updates on your delivery status now.

Checking your account is the fastest way to follow your package. This ensures it arrives at your preferred shipping address safely.

What kind of package will I receive?

You will receive a nondescript box or envelope. It looks like any other standard mail delivery arriving at your home today.

Only a standard shipping label will appear on the outside. 

Can I cancel my Order?

In almost all cases, an order is processed within 3 to 24 hours. We do this to ensure our customers get their items as quickly as possible.

We work fast so you receive your items without unnecessary delays. This happens in our efficient warehouse processing center today.

You must request a cancellation before the order ships. This avoids any delivery issues once the package leaves our facility now.

Once the package leaves our facility, we can no longer cancel. The delivery is already in the hands of the shipping carrier service.

We appreciate your understanding. We maintain a fast and professional approach to handling all of your private orders every day.